Who Calls Your HVAC Lead, How Fast, and Under Whose Name
A homeowner taps submit on a Tuesday evening. Here is who calls her, how fast, what they ask, what they promise, and whose name she hears on the phone.
Leads & AppointmentsRead articleLeads & Appointments
An Empty Driveway Costs You the Afternoon, Not the Fee
The first five appointments are charged when booked; an eligible no-show rolls forward as a credit. After that, a weekly invoice with a window to flag anything.
Leads & AppointmentsRead article
Burned Before? Three Lines to Read in the Next Contract
Three lines to find before you sign: what triggers the bill, what work is included, and how you leave. Wherever one is vague, that's where the risk will sit.
Leads & AppointmentsRead article
Angi Lead vs Your Own Facebook Ad, One Homeowner Both Ways
Dana's compressor died on a Thursday. On one route your office manager leaves her a voicemail at 5:15; on the other, she's on your calendar for Saturday at 10.
Leads & AppointmentsRead article
A Lead Is a Phone Number. A Shown Appointment Is a Homeowner.
Between a contact record and a homeowner at the estimate sit the calls, the qualifying questions, and the booking. Somebody does that work, and the invoice tells you who.
Leads & AppointmentsRead article